Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 505.514.0211 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

We encourage you to communicate with one of our sales professionals prior to purchase. If we have your product in stock, we can usually deliver within 1-3 business days. If your product needs to be special ordered, delivery times vary but usually within 14 days *Subject to change based on manufacturer availability Please contact us for questions prior to ordering. Due to the complex nature of delivering and installing appliances, all sales are final. Before accepting delivery, please inspect the appliance for damage and defects and if any exist, customer should refuse delivery, or speak with the sales staff for resolution. Should your appliance need repair, we will arrange service with an authorized service provider. Any exchange for defective product, within or beyond warranty terms must be coordinated from the consumer to the manufacturer.

Unopened product(s) complete with original box, packing materials, manuals and accessories may be exchanged within 30 days of original ship date. A minimum 25% restocking fee will be assessed to each product and the customer will be responsible for all applicable delivery costs. Special ordered items, uncrated products, trim kits, custom panels and all other accessories are non-returnable.