This place is awesome. The show room is such fun to explore, and David is a very helpful and down to earth salesman. We were able to upgrade our appliances from the ones included in our builder package, and even got a wholesale discount though our builder. Definitely go take a look!
Deborah Kay Ray
12/31/2020
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Tiffany was knowledgeable, friendly and very professional about appliances.
Sarah Palmer
1/6/2021
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Dan was a wonderful help. Great customer service. Will definitely recommend to anyone looking for appliances.
Roz Mint
1/10/2021
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I went to Baillos on Menual and San Mateo in Albuquerque NM. After having a horrible experience at Appliance Liquidators located at 2509 Commercial NE in Albuquerque.The sales representative at Appliance Liquidators was Tony Aguirre. He all about himself getting the sale. He didn't explain details on front load washer and gave me wrong information regards ....to old pedestal at home working with new washer I had purchased. .. Then when you call him back he doesn't care to return customers calls. I cancelled my purchase with Applicance Liquidators and went to Baillos instead.The sales representative Martha G. Cano was very knowledgeable, compassionate and had excellent customer skills. Martha listened to what I needed in a front load washing machine. She answered all my questions and went over reviews on the model of the clothes washer per my request.She scheduled my delivery and explained the warranty. On the day of the deliver on 1/9/2021 the order # 6075861 Caleb O. Arrived to deliver front load washing machine.He arrived alone set up my washer on the pedestal and the hauled away old washer. He was very nice, knowledgeable and quick.I was very impressed with Caleb O. Excellent customer experience. I would definitely Recommend Baillos for appliances . Very happy with my washer and the great customer service experience with Martha G. Cano.I will definitely be shopping at Baillos again soon.
Debbie Trujillo
1/10/2021
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Wanted to pop in and thank Caleb and Juan for saving the day. I had a mix up over a drain hose and these fellas showed up right away and handled it. My family and I are super thankful for their professionalism and skill. I give the delivery and install experience 10/10!
Rashan Jones
1/16/2021
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Great prices, good service, good delivery, what's not to look to like?
Walter Blackwell
1/19/2021
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Very satisfied with the service. Tiffany was awesome she knew all the information on a freezer fast. Transaction and pick up was easy! Would definitely buy my next appliances from Tiffany.
Laura Silva
8/5/2020
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They have awesome appliances there. It was a professional set up great job
Jeremy Jordan
8/8/2020
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Thanks to Eric the store manager for making a horrible customer experience turn around & have a nice ending.Bob & Charlie’s made a mess of purchasing this new fridge & builders source made it right...I’ll never deal with Bob & Charlie’s again for anything at all—Builders source has won all my future business for appliances.Thanks again!Very professional & proper—
Andrew Click
8/13/2020
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Nice people, beautiful showroom
Linda Foy
8/16/2020
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This place was very very helpful! My refrigerator decided to die in the middle of August. So we went to Lowe's and they didn't have anything in stock and the delivery date was pushed back so far until September. So we happened to pass by this place and then we stopped at it. The people are so nice and helpful! I found a refrigerator I like it ended up being sold already no, but they found one nearly identical and gave me a big discount! Their delivery wait was a week. So much better than Lowe's, not having a refrigerator in the middle of August is not fun definitely recommend this place!
Enigma X
8/17/2020
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Ordered an oven, dishwasher and refrigerator from Catherine. She was wonderful to work with. My kitchen looks fabulous!
Lisa Smith
8/21/2020
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Walked in for a BBQ...(But, we also came out with a new range).Their show floor is amazing and somewhat overwhelming. There are so many choices. Nowhere else in LC can you see so many appliances, across all price ranges that are beautifully displayed so you can easily envision them in your home (not just lined up haphazardly sitting on a concrete floor).Steven met with us and thoughtfully went through our features 'wish list' to help up narrow down the choices. Our new BBQ is perfect for us and fits exactly what we needed.Highly recommend!! (And thanks Steven!)
Anna Morrison
3/6/2020
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Excellent customer service with Tony in the showroom and exceptional delivery and installation. Though there was a delay in my order, scheduling kept me informed with facts rather than excuses. The installation guys were efficient and careful with my doors and floors. Builders Source sent a separate specialty install team for my dish drawers, and with both the fridge team and dish drawer team in my house at the same time, the work ethic and competence were impressive! I love my new fridge and dish drawers.
Lell Trogdon
3/15/2020
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Had the pleasure to work with Mike Williams! Superb! 5 stars!
Laurence Saban
4/9/2020
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Awesome store and great service! Highly recommend!
Damian Pascetti
4/17/2020
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We were looking for a freezer,and like toilet paper ,you couldnt find one..Builders Source Appliances went above and beyond and got us a freezer the same day..David Leyva was very helpful and knowledgable and fun..the loader was fun and helpful.Thank you David for getting us our freezer.we will shop there again..
Susan Mcgee
5/14/2020
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Shopped Lowe's, home Depot, saved over $200 at builders source AND they have stock! No waiting
Rick Coddington
5/19/2020
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Great service and price
Chris Dodson
1/24/2020
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Luca was so fantastic today! So knowledge and helpful. He really knows his stuff. He took us around and explained the pros and cons of the appliances and how they would work in our off-grid home. I am truly thankful for all of his help guiding us. What an incredible resource!
Penny Winn
1/31/2020
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Best is service and products..
Bonnie Rodgers
1/6/2020
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The whole experience was wonderful. Randy was so helpful and knowledgeable!my oven was delivered the next day. The delivery experience was awesome Tim and Jerrett did an awesome job.I highly recommend Builders Source Appliance Gallery.The selection is great.
nancy dionne
1/10/2020
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What is beyond amazing!! We are building a home with all new appliances and working with Frank Mugrauer who is amazing at customer service. I have purchased many things over the years and have never had better customer service, detailed explanations when I ask technical questions and can do attitude as good as we have had at Builder Source Appliance Gallery. Kudos to Frank and the staff.
Henry Newman
12/18/2019
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If you are looking for an appliance this is the place to get it
Ramon Abrego
1/1/2020
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We purchased all new appliances with Builders Source for our new home. Joe was an excellent sales representative, who listened to our needs and fit us accordingly with appliances. He was courteous and extremely helpful.When we had an issue with the refrigerator, Joe and the service team at Builders Source went above and beyond. They were very supportive and responsive. Joe had our refrigerator replaced without question in case it was the refrigerator. It ended up being a circuit breaker not able to handle the defrost cycle in the middle of the night.We appreciate Joe and the service team and can wholeheartedly recommend them.
Linda Bailey
11/12/2019
Wow! We really have the best customers â thank you.
We use Builders Source for all our new homes appliance packages and have been very happy. As a custom home builder, we expect our suppliers to meet some pretty high expectations and Builders Source always rises to the occasion. Thanks
Picacho Mountain
11/15/2019
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l liked all the kitchen set up
Nancy Lu
11/29/2019
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We purchased all new appliances with Builders Source for our new home. Joe was an excellent sales representative, who listened to our needs and fit us accordingly with appliances. He was courteous and extremely helpful. When we had an issue with the refrigerator, Joe and the service team at Builders Source went above and beyond. They were very supportive and responsive. Joe had our refrigerator replaced without question in case it was the refrigerator. It ended up being a circuit breaker not able to handle the defrost cycle in the middle of the night. We appreciate Joe and the service team and can wholeheartedly recommend them.
Linda VanDam Bailey
11/11/2019
Wow! We really have the best customers â thank you.
Great, attentive customer service. Willing to show consumer reports reviews of products and go over all the reviews.
Bruce Underwood
11/12/2019
Getting to meet folks like you is one of the many reasons we love coming to work every day.
Wonderful place to visit nice people nice exhibits pricey. But you can take in all the ambience and get ideas for yourself. You can talk to the designer with the red hair and she has so much encouragement that it'll leave you thinking about coming back and buying something
Angie Doyle
11/16/2019
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What a great experience working with Tony Wise at Builders Source.We ran into a few issues with my contractor and installing appliances and Tony followed up and kept on top of the situation through completion of project.Both Tony and Alicia in Delivery/Installs went above and beyond!Thank you!
Kathy Dailey
11/23/2019
Thank you for your trust, your business and your praise.
Working with us to get best deals and knowledgeable enough to get the right brand of appliance.
Ernest Huntress
12/1/2019
Thank you for taking time to share your experience with others.
We needed a new dishwasher for our office and from start to finish, everyone at Builder's Source made it super easy and efficient. Julien helped us determine which model best fit our space, and within days (as we are in Taos) the new dishwasher was delivered, installed and our old one was taken away in a quick and efficient manner. Everyone was kind, courteous and professional throughout the entire process. We highly recommend Builders Source!
TaosProperties
11/6/2019
Thank you for taking time to share your experience with others.
Already a Builders Source Appliance Gallery customer? If we've had the pleasure of you working with you already, we'd appreciate if you would take a moment to look us up on your favorite review site and tell us about your experience with Builders Source Appliance Gallery.
